GENERAL TERMS & CONDITIONS

and cancellation conditions

General Terms and Conditions

  • CHECK-IN is possible from 3 pm. Should you arrive much later in the evening, please inform us.
    CHECK-OUT by 11 am at the latest.
  • We apply to the entire resort, including all accommodations, for non-smokers.
  • Due to fire and safety regulations, no more people than indicated may stay in the accommodations.
  • When booking an accommodation we ask for valid credit card details. We will not confirm a reservation without your permission.
  • Reservations can be made in two price categories:
    • Seasonal Rate / Cancelable
    • NON-refundable / NOT cancelable
  • When confirming your reservation we ask for the following deposit:
    Seasonal Rate:

    • Seasonal Rate:
      30% deposit of the booked stay at the time of reservation
      70% other payment on site at PURE Resort Ehrwald
    • NON-refundable rate:
      100% deposit of the booked stay
  • PURE Resort Ehrwald accepts the following payment cards: American Express, Mastercard, VISA, Maestro
  • If you prefer to pay in advance by bank transfer, please contact us for further information.
  • Animals are not allowed in the entire resort, including the accomodation.

Cancellation policy

If the booking is cancelled before the start of the booked stay, the following cancellation costs must be paid:

  • Up to 3 months before the arrival date – no cancellation fees
  • 3 months to 1 month before the arrival date – 40% of the booked stay
  • Within the last week before arrival – 70% of the booked stay
  • In case of possible earlier departure – 100% of the booked stay

NON-REFUNDABLE RATE: NO CANCELLATION POSSIBLE OR 100% CANCELLATION FEES OF THE BOOKED STAY

We ask for your understanding that we can only accept cancellations in writing.

We recommend that you take out travel cancellation insurance.

Link to the Austiran Hotel Conditions

Imprint
Responsible for the content: PURE Ehrwald GmbH (see above mentioned contact details)
Object of the company: Operation of accommodation and catering businesses
Chamber affiliation: Tyrol Chamber of Commerce, Imst District Office
UID number: ATU73972659
Commercial register number: FN 498560 b
Commercial register court: Innsbruck
Company headquarters: Florentin Wehner Weg 19, 6632 Ehrwald